Privacy Policy

At Acumen Aircool, we respect your privacy and are committed to protecting any personal data you submit to us via our online contracting estimate forms. This policy details how your information is securely processed and handled.

1. Information We Collect

When you contact us using our inquiry forms, we collect information necessary to prepare engineering estimates. This includes your name, company details, email, telephone number, project site location, preferred service trade, and estimated project budget details.

We do not collect sensitive user biometric profiles, and our tracking cookies are limited to checking website navigation speeds to optimize page loading performance.

2. How We Use Data

We utilize the gathered contact information exclusively to perform heat load studies, draft layout proposal budgets, clear regulatory permits, or reach out regarding Annual Maintenance Contracts (AMC).

Your details are never rented or shared with third-party advertising companies. If required, we share details only with municipal inspectors or Civil Defense engineers for regulatory site checks.

3. Data Protection Standards

All data submissions are encrypted in transit using secure SSL protocols. Access to customer files is restricted exclusively to estimating engineers and project managers. Our local databases are backed up and secured behind advanced firewalls.

4. Your Privacy Rights

Under local and international data protection laws, you reserve the right to request access to the personal data we hold, ask for correction of outdated telephone/email records, or demand the deletion of your records from our databases once estimate surveys are finalized. Contact us at privacy@acumenaircool.com to submit data inquiries.